LUBLU – TERMS OF SERVICE
Last Updated: 18 February 2026
1. Acceptance of Terms
By accessing or using the Lublu mobile application, website, or related services (collectively, the “Services”), you agree to be legally bound by these Terms of Service. If you do not agree, you must not use the Services.
You represent that you are legally capable of entering into a binding agreement.
2. Description of the Services
Lublu provides relationship-focused digital tools, including journaling features, shared “moments,” messaging functionality, and other interactive features.
Lublu does not provide therapy, counseling, medical advice, or professional services.
The Services are provided for personal use only.
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account
- All activity under your account
- Ensuring that your login credentials remain secure
Lublu is not responsible for unauthorized access resulting from your failure to secure your account.
We reserve the right to suspend or terminate accounts at our discretion.
4. User-Generated Content
The Services allow you to upload text, images, and other materials (“User Content”).
You acknowledge and agree:
- You are solely responsible for all User Content you upload or share.
- You confirm you have all necessary rights and permissions to upload such content.
- You will not upload unlawful, infringing, abusive, explicit, or otherwise prohibited material.
Lublu does not pre-screen all User Content and is not responsible for content shared between users.
You understand that:
- Content shared with another user may be copied, saved, redistributed, or captured by that user.
- Lublu cannot control actions taken by other users once content is shared.
You grant Lublu a limited license to host, store, process, display, and transmit User Content solely for the purpose of operating the Services.
5. Content Moderation & Removal
Lublu reserves the right, but not the obligation, to:
- Review content
- Remove content
- Restrict visibility of content
- Suspend or terminate accounts
- Cooperate with law enforcement
We may remove any content at our sole discretion, including content that violates these Terms or applicable law.
We are not obligated to retain or restore removed content.
6. Subscriptions & Payments
Certain features of the Services may require a paid subscription.
By purchasing a subscription:
- You agree to the pricing and billing terms presented at the time of purchase.
- Subscriptions automatically renew unless canceled.
- You may cancel through your Apple App Store account settings.
- Cancellation prevents future renewal but does not retroactively refund previous charges unless required by applicable law.
All payments are processed through Apple’s in-app purchase system and are subject to Apple’s terms.
Lublu does not control Apple’s billing systems.
We reserve the right to modify subscription offerings, pricing, or features at any time.
7. Intellectual Property
All intellectual property related to the Services, excluding User Content, is owned by Lublu.
You may not copy, reproduce, modify, distribute, reverse engineer, or exploit any part of the Services without written permission.
8. Assumption of Risk
You use the Services at your own risk.
Lublu does not guarantee:
- Relationship outcomes
- Emotional satisfaction
- Data permanence
- Continuous availability
You acknowledge that interpersonal disputes between users are solely the responsibility of those users.
9. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, express or implied.
Lublu disclaims all warranties including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Continuous or error-free operation
10. Limitation of Liability
To the fullest extent permitted by law:
Lublu shall not be liable for:
- Indirect, incidental, consequential, special, emotional, reputational, or punitive damages
- Loss of data
- Loss of content
- User misuse of uploaded materials
- Unauthorized copying or redistribution of shared images
- Disputes between users
- Emotional distress arising from user interactions
You agree that Lublu’s total liability shall be limited to the maximum extent permitted by applicable law.
Some jurisdictions may not allow certain limitations. In such cases, liability is limited to the minimum permitted by law.
11. Indemnification
You agree to indemnify and hold harmless Lublu, its owners, affiliates, and service providers from any claims, damages, liabilities, legal fees, or expenses arising from:
- Your use of the Services
- Your User Content
- Your violation of these Terms
- Your violation of any third-party rights
This obligation survives termination.
12. Termination
We may suspend or terminate access at any time, with or without notice, for any reason.
Upon termination:
- Your access may be revoked immediately.
- Your content may be deleted without recovery.
13. Governing Law
These Terms are governed by applicable laws in your jurisdiction, without regard to conflict of law principles.